JR from the Amarillo office come to Borger and installed a new water heater and made some necessary updates on our system. I greatly appreciate his skill and knowledge. He explained everything to me and was so kind. This is the second time we have used 1-800-Plumber and have been so pleased with the service. Thanks again JR for the great job!

Debra S., Texas

Good Morning,

I'd like to pass along a word of thanks and a "Who Done Good" as we call it in our jurisdiction. I was in Sun City over the weekend of September 24th attending to some family (In-laws) matters. On Saturday morning I noticed we had no hot water. I check the water heater and the pilot light was out. I tried to light the pilot several times with no luck. Fearing the worst I decided to contact a "Licensed Plumber" which I found in the "Yellow Book". After answering a few questions I was told that a representative would be at our location "by 1:00 pm" and there was not extra fees applicable because it was Saturday (weekend). At 1:00 sharp Rob Steiner came to our door. He introduced himself and proceeded to place a mat at the front door and put shoe covers/booties on to protect our flooring. He did his initial inspection and gave me three scenarios, best, second and worst along with a price for each. We went with the best scenario which of course was the least expensive and the probable cause. Rob worked on the water heater for about a half hour as he had estimated, straightened the area and took his tools to his vehicle. When he returned he finished the transaction with his new iPad 2 (impressive by the way).

I am a District Manager of a Building and Safety division in Southern California. We strive for and pride ourselves on customer service. Occasionally we will receive someone's opinion, good or bad, and use this to either praise our staff for "doing good" or as a training tool so we can do better. So, I would like to thank 1-800-PLUMBER and recognize Rob Steiner for a "job well done". The entire process was virtually painless. Rob showed up on time, presented himself in a professional and courteous manner, did not do more, or charge more than it took to make the required repair and took the extra time and precautions necessary to protect our home and furnishings.

Thank you again for a "job well done".

David H., Arizona

Helping me with the electrical and changing my bulbs was worth a million dollars especially as you get older. I think 1-800-PLUMBER is doing wonderful things.

Mildred B., South Carolina

Maggie C. called to say she is "beyond happy" about the service Rafael provided! 1-800-PLUMBER and Rafael “really went out of their way”. “We are very thankful!

Maggie C., Georgia

I returned from the bank run and Dennis had already arrived. Great looking truck by the way!

Chick-Fil-A (CFA) has approved the repairs, so he has left to get parts. I look forward to handing his cards to other CFA Operators and helping him network!

Thanks again for the fast response! I am SOLD!!!!

Blessings!

Kristi S., Texas

The men who came out are so much of a blessing to me. It was great to have 1-800-PLUMBER come out and help me with my plumbing. I have had men come through with mud on their shoes, but they put on shoe covers. I am very grateful.

Thanks for your help.

Mae Beulah C., South Carolina

Thank you for your help with this issue and the friendly, professional nature in which everything was handled. Everything seems to be working well.

I would like to know more about your annual service plan and make sure that you guys service my HVAC each year.

While I could have taken my business elsewhere, I don't think I could find more capable, reliable or honest people than yours to do the job. It is comforting to know that I can turn to you guys when I need something fixed.

Thank you,

Philip W.

Jeremy was our technician today. He was polite and clean. He fixed our problem and was great. Katie was our first contact and she was very polite and helpful. We will tell our friends about 1-800-PLUMBER.

Margaret S., Texas